Your privacy is more than a legal obligation to us — it is the foundation of the trust we build with you. Find out exactly how arai44 collects, uses, and protects every piece of information you entrust to us.
Arai44 takes personal data privacy extremely seriously. We understand that the information you share with us is a trust — and we do not take that responsibility lightly. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and internationally recognised data protection standards.
This document outlines the types of data we collect when you use the arai44 platform, why we need it, how we use it, who may access it, and how long we retain it. We also explain your rights as a data owner and how to exercise those rights.
Our commitment is simple: we only collect the data we need, we protect it to the highest standard, and we never sell or misuse it. This is more than a written policy — it is how we operate every single day.
Arai44 collects information from you through various means as you interact with our platform. The following are the main categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Account verification & KYC |
| Contact | Email, phone number | Communication & Security |
| Financial | Bank account details, transaction records | Payment Processing |
| Technical | IP, device, browser | Security & Anti-Fraud |
| Continued Use | Gaming activity, sessions | Platform enhancement |
Every piece of information we collect has a clear and legitimate purpose. arai44 does not use your data for purposes unrelated to platform operations without obtaining your consent first.
Arai44 never sell, lease, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your information with certain parties:
All data sharing is carried out under strict controls. Third parties that receive your data are required to protect it to a standard no lower than arai44's own. We will not share your data for any other purpose without your prior written consent.
Protecting your data is arai44's top priority. We invest continuously in security infrastructure to keep your information safe at all times.
In the event of any data security incident affecting your personal information, arai44 is committed to notifying you within 72 hours after the incident becomes known, in line with data protection best practices. The notice will include information about the nature of the incident, the data involved, and the steps we are taking to address it.
Arai44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser. Please note that disabling essential cookies may affect the functionality of the arai44 platform. For more information on managing cookies, refer to your browser's documentation.
Arai44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or fully anonymised using methods that ensure it cannot be recovered or linked back to you.
Under Malaysia's PDPA 2010 and good data protection practices, you have the following rights regarding your personal data held by arai44:
The arai44 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from children or minors. If we discover that a child's information has been collected without valid parental or guardian consent, we will immediately delete that information and close the relevant account.
If you are a parent or guardian and believe your child has provided personal information to arai44 without your consent, please contact us immediately at [email protected] so we can take the appropriate action without delay.
Arai44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform operations. Any significant changes will be communicated to you via:
Your continued use of the arai44 platform after any changes to this Privacy Policy are published will be considered your acceptance of the updated terms. We recommend reviewing this page at least once every three months.
If you wish to exercise any of your rights, have questions about how we handle your data, or want to raise a privacy-related complaint, please contact the arai44 Data Protection Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 48 hours on business days. For formal requests relating to data subject rights, an identity verification process may be required before action is taken.
Under Malaysia's PDPA and our own commitment, you have full control over your personal information at arai44.
You have the right to obtain a copy of all personal data we hold about you. Submit a request to our team and we will provide it within a reasonable timeframe.
If any of your information is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact support to update your profile.
You may request the deletion of your personal data under certain circumstances, subject to the legal retention obligations that arai44 must comply with under Malaysia's PDPA.
You may object to the use of your data for direct marketing purposes at any time. Easily unsubscribe from our marketing communications via your account settings.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) and transfer it to another service provider of your choice.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved or while you await a response to a correction request.
Privacy is not an add-on at arai44 — it is woven into every layer of our platform from day one.
Every piece of data that passes through the arai44 platform is encrypted using 256-bit SSL — the same technology used by leading banking institutions. Your information is never transmitted without full protection.
Arai44 has never and will never sell your personal data to advertisers or third-party data brokers. Your information is used solely for the platform operational purposes that have been disclosed to you.
All our data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010. You are protected by both the law and our own commitment simultaneously.
Arai44's security infrastructure undergoes regular independent audits by third-party cybersecurity experts, ensuring our data protection standards remain current and effective.
Through your arai44 account settings, you can manage communication preferences, request a copy of your data, or initiate the account closure process at any time — no lengthy approvals required.
Every privacy enquiry or complaint is answered by our Data Protection Officer team within 48 business hours. You will never be left waiting without a resolution.